Terms and Conditions

Terms and conditions

This website is property of DOGGIE VOF.

Contact details
DOGGIE VOF
Populierenlaan 20
1700 Dilbeek Belgium
Tel: 0032 494 30 21 91
E-mail: hello@smoofl.com
Company/VAT number: BE 0 654 916 185

By entering and using this web site, you explicitly agree to the following general conditions:

Privacy policy

DOGGIE VOF, the responsible party for the processing, commits to protecting the privacy of your personal data to our best abilities, through technical safety instructions and a proper safety policy for our employees. 
Although most information on this web site is available without entering personal data, there is a possibility that the user will be asked to give personal information. This information will only be used for purposes that are strictly related to the services of DOGGIE VOF. The user has the right to object at any time, without charge and on demand, to the use of his personal data for direct marketing purposes. Therefore he needs to address DOGGIE VOF, Populierenlaan 20, 1700 Dilbeek, Belgium or hello@smoofl.com. Your personal information will never be passed on to third parties. 
The user has the legal right to inspect and even rectify his personal data. If you prove your identity (a copy of your ID) you can send a written, dated and signed application to DOGGIE VOF, Populierenlaan 20, 1700 Dilbeek, Belgium or hello@smoofl.com in order to receive a free, written statement of your personal data. If necessary, you can also ask to correct the data which are incorrect, uncomplete or not definitely.

The use of “cookies”

During a visit to the web site, cookies might be saved to your computer’s hard drive, with the sole purpose of adjusting our site to the needs of the returning visitor. The small files or cookies aren’t used to check on the navigating behavour of our visitors on other web sites. 
Web browsers such as Internet Explorer® or Netscape Navigator® allow you to block the use of cookies. This way, you’ll receive a warning when a cookie is being installed. You can also let cookies be deleted from your hard drive afterwards. Just consult the help function of your web browser.

Google Analytics

This web site uses Google Analytics, a web analysing service which is provided by Google Inc. (“Google”). Google Analytics uses cookies to help the web site to analyse how visitors use the site. The information about your use of the website (including your IP address) generated by this cookie is being transferred to Google, who save it on their servers in the United States. Google uses this information to keep track on how you use the web site, make reports about the web site activity for web site exploiters and offer other services related to web site activity and internet use. Google is allowed to provide this information to a third party when Google is legally obliged to do so, or when this third party processes the information on behalf of Google. Google will not combine your IP address with other information it possesses. You can block the use of cookies by choosing the appopriate settings in your browser. In that case, we need to point out to you that you will probably not be able to use all the possibilities of this web site. By visiting this web site, you give permission for your information to be processed by Google in the way and for the purposes as described above.

Intellectual property rights

The contents of this web site, including the trademarks, logos, drawnings, data, product or company names, texts, images etc are protected by the intellectual property rights and belong to DOGGIE VOF or entitled third parties.

Restriction of liability

The information on this web site is of general nature. The information is not adjusted to personal or specific circumstances and can not be considered to be a personal, professional or juridical advice for the user. If you need a specific or personal advice, you can always contact DOGGIE VOF.
DOGGIE VOF puts great effort into making sure that the information presented on this web site is complete, correct, accurate and updated. Despite this effort, errors might occur in the presented information. If the given information should contain errors or if certain info is not available on the site, DOGGIE VOF will do the biggest possible effort to rectify this as soon as possible. However, DOGGIE VOF can not be held responsible for direct or indirect damage resulting from the use of the information on this web site. If you should come across any inaccurancies in the information presented on this website, you can contact the webmaster.

The contents of this web site (including links) can be modified, adjusted or completed at any given time without announcement or notification. DOGGIE VOF does not give guarantees about the functioning of the web site and can not be held responsible in any kind of way for a malfunction or temporarily (un)availability of the web site, or for any kind of damage, direct or indirect, resulting from the access or the use of the web site.

DOGGIE VOF can not be, in any case or regarding anyone, in a direct or indirect particular or any other kind of way be held responsible for damage resulting from the use of this web site or another one, including from links or hyperlinks, including, without restriction, all losses, work interruptions, damaging of software or other data on the computer system, equipment, software or other properties of the user.

The web site might contain hyperlinks to web sites or pages of third parties or partners, or can indirectly refer to them. By placing links to web sites or pages we do not implicate in any way that we implicitly approve of its contents.

DOGGIE VOF declares explicitly that we do not have supervision on the contents or any other features of these web sites and that we can not be held responsible in any case for their contents or features or for any kind of damage by using them.

Applicable law and authorized courts

The Belgian laws apply to this web site. In case of a conflict, only the courts of the jurisdiction of Burssels are authorized.

Right of withdrawal

Individual clients (consumers) have the right to cancel within 14 days. A consumer is a natural person who does a legal transaction that is not linked to a commercial or self-employed, professional activity. The following regulations apply to the annulment and the exceptions of the right of withdrawal. If clients have any questions concerning annulment, they can contact us via hello@smoofl.com

If you are not fully satisfied with the products you have purchased from Smoofl, or if you have simply changed your mind and want to cancel your contract, you can return your items to us. Please note, these items must be in their original packaging and the product has not been opened and is unused.

You must notify us of your intention to cancel the contract. You have up to 14 days after the date on which the product is delivered to you. If you haven’t contacted us before this 14 day period the purchase will be permanent and you are no longer able to get a refund.

Please use the contact form on this website and choose “refund” as type of contact. We will contact you as soon as possible and advise you of the best way to send your item(s) back to us.

If you decide to return your products you will need to pay for the cost of the return shipping. The refund will only cover the cost of the item(s) you sent back. The refund will appear on your account within 14 days of receiving your return items.